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GDPR Privacy Policy

At Volinetra (hereafter referred to as "we"), we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and store your information, in accordance with GDPR requirements.

1. Scope of Policy

This policy applies to all visitors and customers using our online store, including browsing, purchasing, or signing up for communications.

2. Information Collection Methods

We collect information through:

  • Account registration and order forms

  • Newsletter subscriptions

  • Cookies and similar tracking technologies on our website to improve user experience

3. Use and Sharing of Information

Your data is used for:

  • Processing orders and providing purchased services

  • Communicating updates about our store or products

  • Personalizing your online experience

  • Internal analytics to enhance services

We do not share your personal information with external parties for unrelated purposes.

4. Data Storage and Cookies

Cookies are used to enhance website functionality. You can choose to accept or reject cookies. Stored data is kept securely and retained only for as long as necessary to fulfill our services.

5. Your Rights

Under GDPR, you have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent at any time for communications

  • Object to data processing under legitimate interest

  • Request restriction of processing

6. Legal Basis for Processing

We process your data under:

  • Contract Performance: To fulfill your orders and provide purchased services

  • Explicit Consent: For newsletter subscriptions and communications

  • Legal Obligation: For accounting, tax, and regulatory purposes

  • Legitimate Interest: To improve user experience and prevent fraud

7. Additional Commitments

  • Data Security: We employ technical and organizational measures to protect your information

  • Transparency: We provide clear information about our data practices

  • Third-Party Services: We ensure any service providers we use comply with GDPR requirements

8. Contact Us

For any questions or requests regarding your personal data, please contact our store:

E-mail: contact@volinetra.com

Phone: +1 (914) 329-7369

Address: 6406 BEECHWOOD DR, CORPUS CHRISTI, TX 78412, US

Opening Hours: Monday to Friday, 11:00 to 18:00 (Europe/London, GMT/BST)