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Privacy Policy

 

Volinetra (hereafter referred to as "we") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and manage information in our online store.

1. Policy Scope

This Privacy Policy applies to all individuals who access or interact with our online store, including but not limited to website visitors, registered users, customers, and individuals who subscribe to our communications. It governs data collected through browsing, purchasing, account creation, and other interactions with our platform.

2. Information We Collect & Cookie Usage

We may collect personal and non-personal information through the following channels:

  • Account creation, checkout pages, and order submission forms

  • Newsletter sign-ups, contact forms, and promotional subscriptions

  • Cookies and similar technologies used to improve site performance, functionality, and user experience

Cookies may record information such as device type, browser behavior, page interactions, and preference settings. Users may manage cookie preferences through browser settings and may choose to accept or decline certain cookies, though some features may be limited if cookies are disabled.

3. Purpose and Use of Collected Information

Information collected is used strictly for legitimate business purposes, including:

  • Processing transactions, fulfilling orders, and delivering purchased products or services

  • Providing customer support and transactional notifications

  • Sending service-related updates, policy notices, or marketing communications (where consent has been given)

  • Enhancing website performance, usability, and personalization

  • Conducting internal analysis to improve our products, services, and security

We do not sell, rent, or disclose personal data to third parties for purposes unrelated to our services.

4. Data Storage, Retention & Cookie Consent

All personal data is stored using appropriate technical and organizational security measures to protect against unauthorized access, loss, or misuse. Data is retained only for the duration necessary to fulfill operational, legal, or contractual obligations.

By continuing to use our website, users acknowledge and consent to the use of cookies as described in this policy, unless cookie preferences are adjusted.

5. User Rights Under Data Protection Laws

In accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR), users have the right to:

  • Request access to the personal data we hold about them

  • Request correction or deletion of inaccurate or outdated information

  • Withdraw consent for marketing or communications at any time

  • Object to data processing based on legitimate interests

  • Request restriction or limitation of data processing under certain conditions

Requests related to data rights may be submitted through our customer support channels.

6. Legal Grounds for Processing Personal Data (GDPR)

We process personal data based on the following lawful bases:

  • Contractual Necessity: To complete orders and deliver purchased goods or services

  • User Consent: For email subscriptions, promotional messages, and optional communications

  • Legal Compliance: To meet accounting, tax, and regulatory obligations

  • Legitimate Interest: To maintain platform security, prevent fraud, and improve user experience

7. Additional Privacy Commitments

  • Data Minimization: We collect only the information required to operate our services effectively

  • Third-Party Compliance: Any third-party service providers engaged by us are required to comply with applicable data protection standards

  • Ongoing Improvement: We regularly review and enhance our privacy practices to ensure continued compliance and data protection

8. Contact Us

For any questions or requests regarding your personal data, please contact our store:

E-mail: contact@volinetra.com

Phone: +1 (914) 329-7369

Address: 6406 BEECHWOOD DR, CORPUS CHRISTI, TX 78412, US

Opening Hours: Monday to Friday, 11:00 to 18:00 (Europe/London, GMT/BST)